Big Head Consulting
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Accessibility Statement

Big Head Consulting LLC
Effective Date: May 25, 2026
Last Updated: June 14, 2026

Our Commitment

Big Head Consulting LLC is committed to making bigheadconsulting.ai (the "Site") accessible to as many people as possible, including people with disabilities.

We design and develop the Site with the goal of conforming to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the standard widely referenced under the Americans with Disabilities Act (ADA) and Section 508 of the U.S. Rehabilitation Act, as well as comparable international standards such as the European EN 301 549 and the UK Equality Act guidance.

What This Means in Practice

We aim to make sure that:

  • Content is perceivable — text is readable, color contrast is sufficient, images include alternative text, and content reflows on smaller screens
  • Interface is operable — interactive elements work with keyboard navigation, focus indicators are visible, and we avoid content that flashes in patterns known to trigger seizures
  • Content is understandable — we write in plain language wherever possible, label form fields clearly, and provide help text for the intake assessment tool
  • Code is robust — we use semantic HTML, valid ARIA attributes where appropriate, and work to maintain compatibility with assistive technologies including screen readers (such as NVDA, JAWS, VoiceOver, and TalkBack), screen magnifiers, voice control, and keyboard-only navigation
  • Cognitive load is reasonable — we avoid clutter, use consistent navigation, and provide clear next steps

We test our Site using a combination of automated accessibility tools and manual review. We strive to remediate accessibility issues as we identify them.

Known Limitations

We aim for high accessibility but recognize that no website is perfect.

If you encounter content that does not meet the WCAG 2.1 AA standard, please contact us (see below). We will work to address the issue and provide an alternative way to access the information or functionality you need.

This Site is a small business website, and we are not currently subject to mandatory third-party accessibility audits. The accessibility commitment described here is voluntary, made in good faith, and represents our ongoing effort rather than a guarantee of perfect conformance.

AI-Generated Content

Part of the Site (the intake assessment tool) generates output using artificial intelligence. We take care that the structural format of AI-generated output is accessible — proper headings, lists, and reading order. The substantive content of AI output may include occasional errors that we don't control in real time. We always offer a human path to the same outcome: you can contact us by email instead of using the intake tool if it's not working well for you for any reason, including accessibility.

How to Request Help or Report an Issue

If you experience difficulty accessing any part of the Site, or need information from the Site provided in an alternative format, please let us know.

Email: robert@bigheadconsulting.ai Subject line: Accessibility request

When you contact us, please tell us:

  • The page or feature you were trying to use (a URL is helpful)
  • What you experienced
  • Your preferred way to receive the information (large print, plain text email, phone call, etc.)
  • Your contact information

Response time: We aim to respond within 5 business days. We may need to follow up to clarify the issue or arrange the best way to help.

If your request is time-sensitive, please note that in your email and we will prioritize it.

Alternative Ways to Engage With Us

If the Site or any part of it isn't accessible to you, you can engage with Big Head Consulting in other ways:

  • By email — send your inquiry to robert@bigheadconsulting.ai and we will respond personally
  • By phone — if you have our number from prior correspondence, you may use it; otherwise, email us first and we can arrange a call
  • By mail — Big Head Consulting LLC, 924 W. 75th Street, Suite 120-148, Naperville, IL 60565

You do not need to use the intake assessment tool to engage our services. We will gladly take an initial inquiry in whatever format works best for you.

Accessibility Statement Format

This statement is structured to be itself accessible: plain language, semantic headings, clear contact options, and no critical information conveyed by color, image, or icon alone. If you encounter difficulty reading this statement, please email us and we will send it to you in an alternative format.

Changes to This Statement

We may update this statement as the Site evolves and as accessibility standards develop. The "Last Updated" date at the top reflects the most recent revision.

Big Head Consulting LLC is a limited liability company organized under the laws of the State of Illinois.