Big Head Consulting
Who We Help

AI & automation for restaurants & food service.

Restaurant margins live in a narrow band. Food and labor each take about a third of every sales dollar, by the National Restaurant Association's latest operations data, so the wins have to come from the operations around the food: the no-show that kills a Friday four-top, the catering inquiry that sat unanswered for three days, the phone ringing during dinner rush.

We work with the systems you already run, like your POS, your reservation book and your ordering platforms, and we automate the follow-up and phone work that nobody on a busy floor has time for.

Sound familiar?

These are the challenges we hear most from restaurants & food service. Pick yours in the free assessment and we’ll make the roadmap specific to you.

  • Reservation no-shows eat into nightly revenue
  • Online ordering scattered across DoorDash, Uber Eats, and our own site
  • Inventory waste and food cost tracking is a mess
  • Staff scheduling takes hours every week
  • Catering and group inquiries fall through the cracks
  • Our loyalty program feels generic and nobody engages
  • Reviews pile up across Google, Yelp, and OpenTable
  • Can't keep up with social media

What we'd automate first

Reservation reminders that actually cut no-shows

SMS confirmation and reminder sequences cut no-shows, and every table they save is recovered revenue on your busiest nights, not a new cost.

An AI phone agent for after-hours and rush-hour calls

Reservations, hours, private-event questions: answered and booked while your team plates food. Calls that need a human get flagged, not dropped.

Catering inquiries that never fall through the cracks

Catering is real money that often lives in a personal inbox. Automated intake, quoting follow-up, and reminders keep every inquiry moving.

One place for reviews across Google, Yelp, and OpenTable

Drafted responses in your voice, every platform in one queue, review requests triggered after good visits.

Illustrative examples of typical industry results, not client case studies. We compute your numbers from your own business during discovery.

See it in action

One agent answers for a dental office after hours, a mortgage team at peak, and an 11 PM plumbing emergency. It books, verifies, and dispatches as it talks.

Works with the tools you already use

ToastSquareOpenTableResy7shiftsDoorDash…and whatever else runs your business.
🍽️ Get a roadmap built for restaurants & food service.
It takes two minutes, it's free, and there's no sales call: tell us what's eating your time and we'll give you specific recommendations back.